Welcome to Knowsley

Whether you are new to the area or have lived here a while, we thought it would be helpful to share some useful information about council services as you settle in your home.

Bin collections

You can find out when your general waste, recycling and garden waste bins will be collected by visiting here. If you have moved into a home on a new development, your collection details may not yet be available on the website. Please call 0151 443 2400 for your collection details.



If you are moving into a brand new property (purchased from a developer), the council will provide you with

two free bins (your recycling bin and your green waste bin). There is a charge for your general waste bin

(maroon bin). For further information and to order your bins, please click here.

Missed Bins

The best way to tell us that your bin collection has been missed is to simply report it and provide your details. You can also report other issues including reporting abandoned vehicles, fly tipping and dog fouling.

Bulky Collection

If you have heavy or bulky items to dispose of, use our online portal to find out what we take and how to make a booking.

My Neighbourhood

If you are new to the area, the My Neighbourhood section on the website gives you all the essential information you need about where you live - from where to find your local GP surgery, dentist or hospital, through to where your local leisure centre or school is - it’s all in the My Neighbourhood section.

School places

To find your local school or apply for a school place online, simply click here for all the information you need.

Setting up a direct debit for your Council Tax

The easiest and most convenient way to pay for your Council Tax is by setting up a direct debit. Simply apply for it and follow the instructions.

Electoral register

You can update your name and address on the Electoral Register by registering to vote.

Getting around in Knowsley

Whether you prefer to walk, cycle, use public transport or drive - Knowsley has plenty of travel opportunities available to you. Visit the Getting Around in Knowsley area of our website to get all the information you need and find out which websites we recommend to plan your journey and travel in and around Knowsley and the Liverpool City Region.


Need help?

If you need help, our Digital Champions in our One Stop Shops are on hand to help you get online - from setting up your account with us, setting up direct debits or showing you around our website - we’re here to help.

You can use the computers in any of the Council’s One Stop Shops for free. These are located in:-

  • Halewood - The Halewood Centre, Roseheath Drive, Halewood, L26 9UH
  • Huyton - Municipal Buildings, Archway Road, Huyton, L36 9YU
  • Kirkby - The Kirkby Centre, Norwich Way, Kirkby, L32 8XY
  • Prescot - The Prescot Centre, Aspinall Street, Prescot, L34 5GA

For the opening hours of each of the One Stop Shops, visit here.

You can also use the computers in the borough’s libraries - in Halewood,
Huyton, Kirkby, Prescot and Stockbridge Village.