Energy advice and help
Energy Projects Plus
The Council is working with Energy Projects Plus to provide free advice and help to residents with their energy costs.
Support available
- Free and impartial advice on energy efficiency
- Free and impartial advice on issues associated with fuel poverty including relative costs of different fuels and support to increase income e.g. benefit health checks
- Information on local and national grants to fund home energy improvement measures
- Applications to schemes to support residents make their homes warmer and more energy efficient
Residents who need more support will be directed on to other Energy Projects Plus services, including:
LEAP (Local Energy Advice Partnership) who provide home visits (or ‘virtual home visits’) to owner occupiers, private tenants and social housing tenants. Support can include:
- Installation of ‘easy measures’, including LED bulbs and draught-proofing
- Assessment of white goods for possible free replacement
- Support in reviewing energy bills and referral for benefits maximisation
- Assistance with boiler repairs or replacements
- All clients will also be offered further energy efficiency/fuel poverty advice, based on the observations of our Energy Advisor
Contact
Save Energy Advice
Telephone
0800 043 0151
Monday to Friday
9am to 5pm
Leave a message and you will receive a call back.
Energy Advice Project
Access a range of support including ways to make savings, making their home more energy efficient and reducing their energy usage.
Support available
- Ways to Lower Energy Costs/Bills
- Energy Grants
- Support with energy meters and understanding bills
- Switching suppliers and switching tariffs
- Energy Debts and Emergency Support
- Energy Usage and Efficiency
Knowsley residents can access the service by emailing advice@citizensadviceknowsley.org.uk, calling Citizens Advice on 0808 278 7839 or by visiting the Citizens Advice Knowsley website.
Support with energy efficiency, including help with boiler costs, is also available through the council’s own Energy Efficiency Officer – email housing@knowsley.gov.uk.
Further information is available on the council’s energy efficiency page.
Energy bills
The Chancellor confirmed on 15 March 2023 that the Energy Price Guarantee will remain at £2,500 for the typical household for the next three months – saving households an average of approximately £160 per annum on energy bills.