The Tenant Extra Support Service (TESS) is a free service provided by Knowsley Council. If you are a Knowsley resident and are struggling with rent arrears, debt or ill health, the TESS team may be able to support you.
The teams role is to work with you to make managing your home easier. They do not carry out personal care, shopping or cleaning services.
How we can help
- Help with applying for benefits
- Advice on completing forms
- Advocacy- speaking to other organisations on your behalf
- Signposting you to relevant agencies for advice and support
- Budgeting money, managing debt and rent arrears
- Advice about your home, your safety and healthy lifestyles
- Access to leisure, cultural and social activities
- Access to educational courses, work and volunteering
What happens next
The team will contact you and will carry out an assessment to understand your situation and the best way to assist you. We will then work with you to complete an action plan and agree with you what you need to do and also what we need to do to help you.
Get Help
Telephone Number: 0151 443 4700
Email: TESS@knowsley.gov.uk