Digital access skills and training

With the online world rapidly expanding, it is vital to have the right skills to navigate it confidently. Find out how to access support from your local library and other organisations.

Support from Knowsley Libraries 

Knowsley Library Service is here to bridge the digital divide, empowering everyone, from beginners to seasoned users, with the knowledge and support they need to thrive in the digital age.

Knowsley Libraries have PCs available for you to use and people who can help you to get online.

See below for a list of all our local libraries:

If you need to telephone one of our libraries, dial 0151 443 3734 and choose which branch you wish to be directed to.

If you are unsure which library is closest to you, find out here.

Each library organises weekly Tea & Tech sessions, which are free drop-in events to help you learn some basic skills. They are ideal for beginners; there is no need to book. 

You can also access a free digital 1-2-1 support session by filling out the form here or asking in your local library.

Visit the Knowsley Libraries website

Learning or improving your online skills

There are plenty of organisations and places to learn online skills or improve online skills:

Knowsley FACE – Family & Community Education

Knowsley FACE – Family & Community Education offers digital support to anyone looking to search for or apply for jobs online. They also many other services to help residents build their skills and qualifications.

Find out more

Digital Inclusion | Liverpool City Region Combined Authority

As a city region, we are committed to ensuring that our residents have access to the skills and support needed to participate in an ever-evolving digital world fully. Find out about the support that’s on offer. 

Find out more

Computer training courses - IT training services | Age UK

Many local Age UKs offer computer training for older people. These courses explain things clearly and in plain English to help you get online.

Find out more

AbilityNet

Established in 1998, AbilityNet is a pioneering UK charity transforming the lives of older and disabled people and working with organisations of all types and sizes to build a digital world that is accessible to all.

Find out more

Good Things Foundation

Good Things Foundation is a leading charity on a mission to fix the digital divide.

Find out more

Jargon Busters 

The language used on the Internet can be new and confusing. Below are some jargon busters to help you better understand the terms used.

BT - Techie terms - jargon buster

Sometimes you can get bogged down in all the jargon when learning about something new. Check out this jargon buster for some simple explanations of techie terms. 

Find out more

Get Safe Online - Glossary

Get Safe Online offer a glossary of digital and tech-related terms that is easy to understand.

Find out more

 

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