Essential Maintenance
Our online services will be undergoing essential maintenance from between 8 am and 9 am on 27th March for a short period.
We apologise for any inconvenience this may cause.
Digital access skills and training
With the online world rapidly expanding, it is vital to have the right skills to navigate it confidently. Find out how to access support from your local library and other organisations.
Support from Knowsley Libraries
Knowsley Library Service is here to bridge the digital divide, empowering everyone, from beginners to seasoned users, with the knowledge and support they need to thrive in the digital age.
Knowsley Libraries have PCs available for you to use and people who can help you to get online.
See below for a list of all our local libraries:
If you need to telephone one of our libraries, dial 0151 443 3734 and choose which branch you wish to be directed to.
If you are unsure which library is closest to you, find out here.
Each library organises weekly Tea & Tech sessions, which are free drop-in events to help you learn some basic skills. They are ideal for beginners; there is no need to book.
You can also access a free digital 1-2-1 support session by filling out the form here or asking in your local library.
Visit the Knowsley Libraries website
Learning or improving your online skills
There are plenty of organisations and places to learn online skills or improve online skills:
Knowsley FACE – Family & Community Education
Knowsley FACE – Family & Community Education offers digital support to anyone looking to search for or apply for jobs online. They also many other services to help residents build their skills and qualifications.
Knowsley FACE - Digital Drop-In sessions
Find out about FACE's digital drop-in sessions and how you can access support using digital tools, devices or services.
Digital Inclusion | Liverpool City Region Combined Authority
As a city region, we are committed to ensuring that our residents have access to the skills and support needed to participate in an ever-evolving digital world fully. Find out about the support that’s on offer.
Computer training courses - IT training services | Age UK
Many local Age UKs offer computer training for older people. These courses explain things clearly and in plain English to help you get online.
AbilityNet
Established in 1998, AbilityNet is a pioneering UK charity transforming the lives of older and disabled people and working with organisations of all types and sizes to build a digital world that is accessible to all.
Good Things Foundation
Good Things Foundation is a leading charity on a mission to fix the digital divide.
Jargon Busters
The language used on the Internet can be new and confusing. Below are some jargon busters to help you better understand the terms used.
BT - Techie terms - jargon buster
Sometimes you can get bogged down in all the jargon when learning about something new. Check out this jargon buster for some simple explanations of techie terms.
Get Safe Online - Glossary
Get Safe Online offer a glossary of digital and tech-related terms that is easy to understand.