Social housing
Knowsley Council does not own any housing. If you wish to make a comment or complaint, please contact the relevant housing association.
Livv Housing
Private housing
Your landlord, or their agent, has legal responsibilities to manage your tenancy fairly and to keep your home up to a decent standard. As a private tenant you also have rights and responsibilities too.
Landlords can sign up to our Knowsley Landlord Accreditation Scheme (KLAS) to achieve and maintain high standards of accommodation across Knowsley.
Get advice
If your landlord or agent doesn't come up to the standards, get advice straight away from out resources linked below.
- Your deposit is not protected, find out more here.
- You don't have a tenancy agreement, or you don't understand it, find out more here.
- Your landlord hasn't completed a repair you have requested, find out more here.
- Your landlord is not meeting safety standards, find out more here.
- Your landlord or their agent is bothering you at home or harassing you, find our more here.
- Your landlord is trying to evict you; find out more here.
- You asked your landlord for repairs or complained about conditions in your home, find out more here.
- You rent from a letting or managing agent you can contact their managing redress scheme
- You are worried about becoming homeless, find out more here.
Rights and responsibilities
See more about private renting rights and responsibilities, and dealing with landlord and agent problems:
Make a complaint
If you want to make a complaint about a private landlord or agent, you should get in touch with them directly.