How we make a decision
When considering your application, the following points will be taken into account:
- Would a one-off payment to support housing costs help to secure or retain an affordable tenancy?
- Are you at risk of eviction or homelessness if a shortfall in rent is not met, and can short-term assistance help you to stay in your home?
- How much is the shortfall, and what else do you pay out that might make it harder to meet the shortfall in your housing costs?
- What steps are you taking to try to resolve this situation?
- What other money do you have available that might be used to help meet the shortfall? This includes disregarded income or savings.
- Is it possible to ask the landlord to reduce the rent, or for you to move to cheaper accommodation?
- Can anyone else living in the household help financially towards the shortfall?
- Are there any health issues to be considered?
- Can any other services help, such as social services?