Apply for a new private hire driver's licence

After submitting your application

Providing further documents after submitting your application

If you need to provide further evidence in support of your application, please submit using the Upload Evidence Facility

After submitting your application

After submitting your application

Essential skills assessment

Applicants are required to attend by appointment an Essential Skills Assessment as part of their application. An invitation will be sent to the applicants email address as provided on their application detailing the location, date and time for this assessment. 

You will only be allowed two attempts to pass the Essential skills assessment before your application is refused. Further information on reassessments will be provided by email.

Receiving your new licence and badges

Once your application, including all required documents, is processed, a new licence document will be emailed as a PDF. 

If you have declared a Private Hire Operator and they accept via email, they will also receive a copy of the licence. The email will contain instructions for collecting your badges.

When will the process take longer?

Supporting evidence listed in points 1-8 here must be provided during the application process. If your application is incomplete or incorrect, it will take longer to process.

  • The name and address on all documents must match and be spelt the same. If there are any discrepancies with the names on the documents, then the application will not be able to be processed further until the correct documents have been received.
  • If your DBS certificate or DVLA licence check reveals convictions for offences that are not clear of our guidelines. 
  • If your NR3 check shows previous refusal, revocation, or suspension.

If you need to notify us of a change such as name, address or email, please complete the change of details online form

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