Qwell is a free, safe, and anonymous digital mental health platform designed to support adults across the UK. It offers a range of therapeutic options, including:
- Professional Support: Users can engage in live text-based chats with qualified counsellors, available 365 days a year. These sessions can be accessed on a drop-in basis or through pre-booked appointments, ensuring flexibility to suit individual needs.
- Asynchronous Messaging: The platform allows users to send messages to mental health practitioners at any time, providing continuous support without the need for immediate interaction.
- Self-Help Tools: Qwell provides various resources, such as journaling features, mood tracking, goal setting, and access to supportive articles on topics like parenting, relationships, and neurodiversity.
- Peer Support: Users can participate in moderated forums to share experiences and offer support to one another, fostering a sense of community.
Accessible 24/7 without the need for referrals or waiting lists, Qwell ensures that adults can receive mental health support when they need it. The service is accredited by the British Association for Counselling and Psychotherapy (BACP), underscoring its commitment to providing high-quality care.
Qwell collaborates with various NHS trusts and local authorities to complement existing mental health services, aiming to provide an additional, easily accessible online tool for mental health support.