Make a Referral

How do I make a referral?

To complete a referral securely please complete the form using this link:

Alternatively you can e-mail

What constitutes a referral?

The minimum information referrals to a local authority must include:
  • ​The applicant's name
  • The applicant's contact details
  • The agreed reason for the referral (e.g. the applicant is homeless or at risk of homelessness)
  • The applicant's consent to refer

Which Public Authorities have a Statutory Duty to Refer?

The public authorities specified in the Homelessness Regulations 2018 include:
  • Prisons
  • Youth offender institutions
  • Secure training centres
  • Secure colleges
  • Youth offending teams
  • Probation services (including rehabilitation companies)
  • Jobcentre Plus
  • Social services
  • Emergency departments
  • Urgent treatment centres
  • Hospitals in their function

For further information, please visit Knowsley Housing Options.