Office Apprentice - Liver Law - REF: KA 056

Company overview:

"Liver Law is a Solicitor’s practice that specialises in Civil Litigation – main departments are personal injury, medical negligence, professional negligence, housing disrepair and debt recovery. We are an established practice operating in the Huyton area of Liverpool and have been trading for 10 years. We pride ourselves on offering a professional service with a personal touch to helping people."

Key responsibilities for the role:

  • Must be able to complete an apprenticeship framework in Business Admin or Customer Service
  • To support the running of the office
  • To answer and manage incoming telephone calls
  • To deal with incoming/outgoing mail
  • To undertake filing and photocopying
  • Working on a legal case management system
  • Booking in clients and arranging appointments

Key skills to be successful in your application:

  • 5 GCSE’s Grade 4/C and above (or equivalent qualification) including English and IT
  • Excellent organisational skills and the ability to prioritise tasks
  • Excellent communication skills both written and verbal
  • Good telephone manner
  • Able to work on own initiative
  • Responsible individual with commitment to their work
  • Understand client confidentiality and work within data protection guidelines

Location: Longview Drive, Huyton
Contracted hours:  Full Time: 9am - 5pm Monday to Friday                                   
Hourly rate of pay: National Minimum Wage

Closing date: 22 June 2021       

How to apply: 
1. Download and complete the application form 

2. Return it via email to theknowsleyapprentice@knowsley.gov.uk

Top tips for filling in the application form:

  • Research the employer offering the job. Find out what they do and what the job involves.
  • Show the employer you understand their business by referring to them in your application, for example: "I am interested in developing skills in building maintenance and noticed you were successful in winning a large contract to maintain houses for a large housing association."
  • Always read the job description for the job you are applying for before you start to complete the application form to make sure the information you include is relevant to the job.
  • Before you start filling in your form, always check the instructions for filling in the application form.
  • Make sure you take your time. Don’t rush as you may make mistakes!
  • Prepare a draft of the application form before transferring the information to the actual form. If you’re filling it in by hand, make sure you don’t make mistakes on the original form for the employer.
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  • Answer all questions and fill in all the boxes/spaces.
  • If there are gaps in your employment history, say what you were doing during that time. If you've have never had a job, you could include examples such as voluntary work, or involvement with outside clubs or organisations.
  • Make sure you sell your skills; this could also include things you have developed outside work such as interests and hobbies. This is an opportunity for you to promote yourself to the employer and is your opportunity to explain to the employer why they should employ you!
  • Before you send off your application form, take a copy of your form, so you have this to look over if you get an interview.
  • Ask a friend or relative to check your application form before you send it.

If you would like support completing your application form, please email theknowsleyapprentice@knowsley.gov.uk with the subject heading 'Application Support’.