Apprentice Hotel Receptionist/Business Administrator - The Suites Hotel - REF: KA 045

Company overview:

"The Suites Hotel is a privately owned award winning hotel & spa. The hotel is an accredited 4-star hotel. For the past 21 years this Compass Hospitality property  is proud to boast a unique hotel offering excellent standards, facilities and outstanding quality of comfort within each suite for leisure visitors and business travellers alike."

Key responsibilities for the role:

  • Work within a very busy hotel reception to offer the best in customer service to all hotel guests.
  • Welcome guests/ checking in & out/ customer service/ be the front face of the hotel/ answer telephone calls/ sales of events/ business admin.
  • Attention to detail.
  • Computer literate. Excel and word experience required.
  • Complete an apprenticeship standard Level 3 Business Admin

Key skills to be successful in your application:

  • Qualifications required/predicted – MINIMUM GCSE GRADE 4/C Maths & English or equivalent
  • Excellent communicator / be able to work within a busy team and department.
  • Hardworking and committed to grow within the position
  • Good time keeper and attendance. Willing to work shift patterns including weekends/ evenings and Christmas.
  • Motivated/ self-reliant and drive and determination to succeed. 
  • Passion for customer service / Friendly disposition.

Location: Suites Hotel & Spa – Knowsley                           
Contracted hours: 37.5hours                                 
Hourly rate of pay: National Minimum Wage 

Closing date: 12 July 2021       

How to apply: 

1. Download and complete the application form 

2. Return it via email to

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If you would like support completing your application form, please email with the subject heading 'Application Support’