Apprentice Front of House - Customer Service x 2 - The Suites Hotel - REF: KA 044

Company overview:

"The Suites Hotel is a privately owned award winning hotel &  spa.  The hotel is an accredited 4-star hotel. For the past 21 years this Compass Hospitality property is proud to boast a unique hotel offering excellent standards, facilities and outstanding quality of comfort within each suite for leisure visitors and business travellers alike."

Key responsibilities for the role:

  • Work within a busy Brasserie/ Bistro and eventually banqueting to offer the best in customer service to our hotel guests and restaurant diners.
  • Responsible for performing a multitude of tasks, including serving food, clearing tables and layups. Cleaning areas to the required health & hygiene standards. Fully training and Health & Hygiene qualifications will be given.
  • Attention to detail.
  • Complete Apprenticeship standard

Key skills to be successful in your application:

  • Qualifications required/predicted – basic Maths & English
  • Great communicator / be able to work within a busy team and department.
  • Hardworking and committed to grow within the position
  • Good time keeper and attendance. Willing to work shift patterns including weekends/ evenings and Christmas.
  • Motivated/ self-reliant and drive and determination to succeed. 
  • Passion for customer service / catering.

Location: Suites Hotel & Spa – Knowsley                           
Contracted hours: 37.5hours                                 
Hourly rate of pay: National Minimum Wage       

Closing date: 12 July 2021       

How to apply: 

1. Download and complete the application form 

2. Return it via email to theknowsleyapprentice@knowsley.gov.uk

Top tips for filling in the application form:

  • Research the employer offering the job. Find out what they do and what the job involves.
  • Show the employer you understand their business by referring to them in your application, for example: "I am interested in developing skills in building maintenance and noticed you were successful in winning a large contract to maintain houses for a large housing association."
  • Always read the job description for the job you are applying for before you start to complete the application form to make sure the information you include is relevant to the job.
  • Before you start filling in your form, always check the instructions for filling in the application form.
  • Make sure you take your time. Don’t rush as you may make mistakes!
  • Prepare a draft of the application form before transferring the information to the actual form. If you’re filling it in by hand, make sure you don’t make mistakes on the original form for the employer.
  • Make sure any writing is neat and easy to read, and check your spelling.
  • Answer all questions and fill in all the boxes/spaces.
  • If there are gaps in your employment history, say what you were doing during that time. If you've have never had a job, you could include examples such as voluntary work, or involvement with outside clubs or organisations.
  • Make sure you sell your skills; this could also include things you have developed outside work such as interests and hobbies. This is an opportunity for you to promote yourself to the employer and is your opportunity to explain to the employer why they should employ you!
  • Before you send off your application form, take a copy of your form, so you have this to look over if you get an interview.
  • Ask a friend or relative to check your application form before you send it.

If you would like support completing your application form, please email theknowsleyapprentice@knowsley.gov.uk with the subject heading 'Application Support’.