Temporary closure of One Stop Shops
Knowsley Council’s Prescot One Stop Shop is currently a COVID-19 testing centre and is closed for council enquiries. You can access the majority of our services online, including making payments, please try this option first by visiting our online services page.
If you are unable to access the service you need online and you do need to speak to somebody, you can find the numbers for key services and emergencies on our website.
For vulnerable customers that require a face-to-face enquiry, an appointment can be made by calling 0151 489 6000 and they will be seen in their local library.
If you need access to a computer or wi-fi you can visit your local library where you can also use our scan stations to provide evidence for council tax, benefits and blue badges.
Unfortunately Knowsley Works surgery is cancelled until further notice. When it resumes, normal hours are below:
Tuesday - 9am to 5pm.